Common Assessment Framework
The CAF is an easy-to-use, free tool to assist public-sector organisations across Europe in using quality management techniques to improve their performance. It is especially designed for public-sector organisations, taking into account their characteristics.
In this course we learn what the CAF-model actually looks like, how it is composed and how we can use it.
You will get all necessary tools to implement a self-evaluation according to the CAF-model, as well as a complete step-by-step implementation plan.
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As a consultant, she enables people to find qualitative solutions themselves and to create opportunities for the future.