Business Process Management

There is a lot happening simultaneously in your organisation. You would like to gain insight into your business processes, but you have no idea how to start. This 2-day process management training will give you tools to make your organisational processes visible. You learn to describe processes and to visualize process diagrams. This will give you a good insight into the processes which deserve your priority attention and with which you can support your customers and employees even better.

By drawing up a professional improvement plan, you can immediately put what you have learned into practice. After completing this course, you will be able to bring your business processes to a higher level. A good start to work more efficiently!

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+32 (0) 476 06 11 05



Ingeborg is een heel aangenaam persoon om mee samen te werken : steeds bereid om in dialoog programma’s uit te werken specifiek op maat van de deelnemers of klant.
Marleen Van Lierde

Opleidingscoördinator, Syntra Midden Vlaanderen

Ingeborg is for many years a highly appreciated partner on our journey towards quality, especially in the public sector. As a lecturer, she shares her insights with enthusiasm and motivates organisations to apply innovative approaches.

As a consultant, she enables people to find qualitative solutions themselves and to create opportunities for the future.

Patrick Staes

Head of the CAF Resource Center EIPA