Email Etiquette
Email Etiquette
Learn how to use your email program more effectively and how to schedule important tasks the right way. Discover practical techniques for structuring emails and the key do’s and don’ts of email communication.
Content
The goal of this training is to equip you with the skills and techniques to manage your inbox effectively. Never miss an email again and learn how to respond in a purposeful and structured way.
By applying the basic rules of email etiquette, you’ll write more carefully and efficiently — strengthening collaboration with colleagues and clients. In this training, you’ll discover many practical tips that email programs offer to help you manage your inbox, calendar, and to-do list more easily. After the training, you’ll have a personal step-by-step plan to apply these practices sustainably.
Program
- Wording in emails
- Building a strong email structure: pace, layout, and content
- Structuring commercial emails for quotes, orders, etc.
- Using MS Outlook efficiently and effectively
- Organising your inbox
- Do’s and don’ts of email communication
- Email etiquette: basic rules
- Practical tips to support you in MS 365
- Practical tips for more efficient collaboration
Location and Timing
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